Privacy Policy
This privacy policy (from now on referred to as the “Policy“) is governed by the Act respecting the protection of personal information in the private sector (RLRQ c P-39.1) (from now on referred to as the “Act“) and, more specifically, by the Act to modernize legislative provisions respecting the protection of personal information (LQ 2021, c. 25), also known as Bill 25.
Clinique Silhouette Inc. (from now on, sometimes referred to as “we” or “us“) takes your privacy and the protection of your personal information very seriously.
More specifically, this Policy aims to inform you about our privacy and protection of personal information practices, including how we collect, use, and disclose your personal information when you retain our professional services or use our website and your rights.
Consent to the Collection, Use, and Disclosure of Your Personal Information
We collect, use, and disclose your personal information when you consent or interact with us to request medical services or complete a form on our website.
By communicating with us, voluntarily providing us with your personal information, or browsing our website, you consent to the collection, use, and disclosure of your personal information by this Policy and as required or permitted by law.
Collection of Information Through Email
In addition to the information collected through our website, we may collect personal and medical information when you communicate with us via email. This includes:
- Appointment requests or cancellations;
- Medical history or other health-related information that you voluntarily provide;
- Questions or concerns regarding treatments or services offered.
Please note that while we take reasonable measures to protect the security of your information, email communication is not always encrypted and may not be a completely secure method of transmitting sensitive data.
Description of Personal Information Collected
We collect personal information that is necessary for the medical care we provide as part of our operations, such as:
- Your personal contact information, such as your name, address, e-mail, and telephone number;
- Copy of your health insurance card and other identification card;
- Information you provide us by telephone, email, or other electronic means during conversations or meetings.
Use of Personal Information
We use your personal information for the following purposes:
- To provide you with medical services;
- To ensure compliance with our ethical and regulatory obligations;
- To ensure the proper conduct of our operations, including the management of our files.
Your Rights
You have the right to:
- Access and rectify your personal information;
- Withdraw your consent to the disclosure or use of your personal information.
If applicable, send your request in writing to Clinique Silhouette at: erika@cliniquesilhouette.com.
Further Information
If you have any questions about this Policy, please contact us at:
Clinique Silhouette1435 Graham Blvd, Mount Royal, QC H3P 3M9
Email: erika@cliniquesilhouette.com
Phone: 1-514-743-9721